SMS Privacy Policy
Effective Date: July 8, 2025

Lifestar Alert
302 S. Poplar St, Centralia, IL 62801
(P) 618-848-3101

Lifestar Alert provides medical billing and collecting, accounts payable and receivable, and alert and messaging services.

This SMS Privacy Policy explains how we collect, use, and protect your information when you interact with our messaging services.

Agreement to Receive SMS Messages
By checking the box, signing this agreement, or otherwise opting in, you consent to receive SMS messages from 618-918-6266, operated by Lifestar Alert.

Message types you may receive include, but are not limited to:

  • Appointment reminders

  • Notifications of bills

  • Other account-related information

  • Message Frequency: You may receive up to 10 text messages per month.

  • Rates: Message and data rates may apply.

  • Opt-Out: You may opt out at any time by replying STOP to 618-918-6266.

  • Help: For help, reply HELP to the same number.

  • Consent: Consenting to receive SMS messages is not a condition of purchase.

Information We Collect
We may collect the following categories of information:

  1. Personal Identification Information: Name, address, phone number, email, insurance details.

  2. Health Information: Diagnosis, treatment details, and other relevant medical data.

  3. Payment Information: Credit card numbers and billing details.

  4. Technical Information: Device details, browsing actions, and usage patterns.

  5. Indirectly: As a service provider in the course of voice and messaging communications.

  6. Cookies/Tracking Technologies: Used to personalize your experience on our messaging services.

How We Use Your Information
We use your information to:

  • Process medical billing and payment transactions.

  • Communicate with you regarding billing inquiries and account status.

  • Provide SMS alerts related to services and account activity.

  • Comply with legal and regulatory requirements.

Information Sharing and Disclosure
We will not sell, rent, or share your mobile subscriber information with third parties, affiliates, or for marketing/promotional purposes.

We may share your information only with:

  • Healthcare providers directly involved in your care.

  • Insurance companies for billing purposes.

  • Trusted vendors who assist in providing services and who are bound by confidentiality agreements.

Data Security
We implement industry-standard safeguards, including encryption, firewalls, and secure access protocols, to protect your personal information from unauthorized access, use, or disclosure.

Your Rights
You have the right to:

  • Access your personal information.

  • Request corrections to your information.

  • Request the deletion of your information, subject to applicable laws.

Modifications to the Policy
Lifestar Alert may update this SMS Privacy Policy from time to time. The date of the latest revision will always be posted at the top of this page.

Changes are effective immediately upon posting. Continued use of the messaging service constitutes acceptance of the updated policy.

Contact Us
If you have any questions or concerns about this SMS Privacy Policy, please contact us:
Lifestar Alert
302 S. Poplar St, Centralia, IL 62801
(P) 618-848-3101